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1. Overview – Are Short‑Term Rentals Allowed in Chandler?

Yes. Chandler permits short‑term rentals (vacation rentals, “STRs”) of residential dwellings. The City’s Chapter 22 – Short‑Term Rentals (adopted April 13 2023, effective August 1 2023) requires every STR to hold a Chandler Short‑Term Rental License. The license is in addition to state‑level tax requirements and county registration. The city expressly states that “all Chandler vacation rentals are required to complete a short‑term rental application and obtain a license for each location”【City of Chandler – Short‑Term Rental page】.

Thus, a property can be legally operated as an STR provided the owner completes the licensing steps, fulfills neighbor‑notification duties, posts required signage, and remits the applicable taxes.

2. How to Launch a Short‑Term Rental Business in Chandler

| Step | What to Do | Why It Matters | |------|------------|----------------| | 1️⃣ Obtain a State Transaction Privilege (Sales) Tax (TPT) License | Apply at AZTaxes.gov – the Arizona Department of Revenue (ADOR) requires every STR to have a TPT license before collecting lodging taxes. | Required by state law (SB 1350/HB 2672) and must appear on every ad. | | 2️⃣ Register the Property as a Rental with Maricopa County | Complete the Maricopa County Assessor’s Residential Property “Rental” classification (online form). | The city’s licensing checklist expressly lists county registration as a prerequisite. | | 3️⃣ Conduct Neighbor Notification | Send written notice to all adjoining and surrounding properties (see sample letter provided by the city). | Chapter 22 §22‑6 mandates this step; you must attest to it in the license application. | | 4️⃣ Submit the Chandler Short‑Term Rental License Application | Use the city’s online portal – business.chandleraz.gov/wizard?licenseType=STR – and upload required documents. | The license authorizes legal operation and includes the fiscal‑year expiration (June 30). | | 5️⃣ Pay the Prorated License Fee | The annual fee is reduced based on the start‑date quarter (see “Fees” below). Payment is processed within the same portal. | Guarantees you’re licensed before opening for guests. | | 6️⃣ Post Required Signage Inside the Unit | • Emergency contact (24 hr reachable phone) <br>• Prohibited‑use notice (e.g., commercial events) | City code requires this to be visible to every guest. | | 7️⃣ Display License Numbers in All Advertisements | Include both the state TPT number and the Chandler STR license number on every listing (Airbnb, VRBO, personal website, etc.). | Failure to do so can trigger enforcement actions. | | 8️⃣ Set Up Tax Collection & Remittance | Collect the combined Chandler + State lodging tax (currently 11.67 % of gross rent) and remit via the ADOR portal. | The city enforces compliance through civil penalties for unpaid taxes. | | 9️⃣ Maintain Ongoing Compliance | • Keep license current (renew by June 30 each year) <br>• Update emergency contact or property changes promptly <br>• Retain all records (applications, neighbor notices, tax filings) for inspection. | The city may inspect or issue violations; non‑compliance can lead to fines or license revocation. |

3. Required Documents, Permits, Licenses & Guidelines

| Item | Source / How to Obtain | Notes | |------|------------------------|-------| | Arizona TPT License | Apply at **aztaxes.gov** (online portal) | $12 per location; must be cited on every ad. | | Maricopa County Rental Registration | Submit the “Residential Property – Rental” form at **mcassessor.maricopa.gov/page/residential_property/forms/** | Required before city licensing. | | Neighbor‑Notification Letter | Use the city’s sample form: Short‑Term Rental Notification Sample Letter (downloadable PDF from the city site) | Must be delivered to all adjacent properties; retain proof of delivery. | | Chandler STR License Application | **business.chandleraz.gov/wizard?licenseType=STR** | Upload proof of TPT, county registration, neighbor‑notification, and pay fee. | | License‑Fee Payment | Processed through the online portal; quarterly proration schedule (see Section 4.1) | Failure to pay before start‑date triggers penalties. | | Emergency‑Contact & Prohibited‑Use Signage | Printable PDFs provided by the city: Emergency Contact Poster and Prohibited Use Notice | Must be posted inside the rental unit in a conspicuous location. | | Advertisement Disclosure | Insert TPT and Chandler license numbers in each listing’s “description” field or “room rules” section | Required under Chapter 22 §22‑8. | | Renewal Documents | Annual renewal instructions (PDF) on the city site (see “Short‑Term Rental Renewal Instructions”) | Renewal deadline: last business day in June. |

4. Regulatory Framework – City, County & State

4.1 City of Chandler (Chapter 22 – Short‑Term Rentals)

| Requirement | Detail | |-------------|--------| | License Requirement | All STRs must hold a Chandler Short‑Term Rental License (effective 08/01/2023). | | Fee Schedule | Prorated annual fee based on business‑start date in the calendar year:<br>• July 1 – Sept 30: 100 % of fee<br>• Oct 1 – Dec 31: 75 %<br>• Jan 1 –